Terms & Conditions

Welcome to SmartNova.

These Terms and Conditions govern your use of this website and the services we provide. By accessing or using our site, you agree to comply with and be bound by the terms set forth below. Please read them carefully. If you do not agree with any part of these terms, you should not use this website.SmartNova is committed to providing a secure, transparent, and respectful experience for all users. The policies outlined herein are designed to protect both your rights and ours, and to ensure clarity in every interaction.

By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. These terms apply to all users, customers, and visitors. Unauthorized use or duplication of any material on this site may violate copyright, trademark, and other laws.

Use of the iMaker product is at your own risk. We make every effort to ensure accuracy, but SmartNova is not liable for any damages, injuries, or losses resulting from use, misuse, or malfunction of the product. Product availability, pricing, and descriptions are subject to change without notice. By placing an order, you confirm that you are authorized to make the purchase and agree to the full terms laid out here.

SmartNova is committed to protecting your privacy. When you join our Insider List or place an order, we collect only the information necessary to fulfill your request and provide updates—typically your name, email, and shipping information. We do not sell or share your data with third parties, ever. Your data is stored securely, and you may request to update or delete it at any time. By using our site, you consent to our privacy practices and agree to receive email updates unless you opt out.

We offer standard shipping across the U.S. and select international destinations. Shipping times vary depending on location and product availability. Most orders are processed within 2 to 5 business days and shipped with tracking information provided.

Shipping costs are calculated at checkout. Please ensure your address is correct—SmartNova is not responsible for items lost due to incorrect shipping information.

We want you to be completely satisfied with your iMaker. If you are not, you may request a return or refund within 30 days of receiving your order. The product must be unused, in its original packaging, and returned with proof of purchase.

Refunds will be processed to the original payment method after inspection. Shipping fees are non-refundable. If your product arrives damaged or defective, contact us immediately and we’ll make it right.

SmartNova is dedicated to ensuring our website and digital content are accessible to all users, including those with disabilities. We aim to comply with Web Content Accessibility Guidelines (WCAG) and regularly review our design and tools for inclusivity.

If you encounter an accessibility issue or have difficulty using our site, please contact us. We are committed to improving and value your feedback.